Regarding the service standards and process,
Every drill service will go through a thorough decontamination process by fully qualified and experienced team of Service engineers
While in use, location dust and Nail dust is sucked into the unit plus dust from internal running parts will cover the components within the drill.
This allows the unit to be delivered back dust and dirt free.
By having this standard of service will inevitably prolong the life of the unit plus the knowledge of receiving a clean drill back for your practice.
All service activities including the Decontamination Service are fully Certified to the highest international standards of
ISO 9001, ISO 13485, and ISO 14001.
Please note for this process, the drill will have to be sent off to Homecares facility, The aim is to have the drill back within 5 to 7 working days.
Please email sales@orthorest.com to receive details of the location and procedure.
Your contact details including phone number plus return address to be included so it can be posted back to you directly.
If the unit has any issues, please document it and add to the package for the engineer to be made aware of any issues that requires attention.
Contact us on 01-4011555 or
email sales@orthorest.com for more information.
